First be prepared:
Everyone should know to dial 9-1-1 in an emergency, and that number should be posted near every phone. Businesses should include their location (street address and/or floor and suite number). Also, know whether you need to dial “9” first, to get an outside line in your workplace.
Recognize an emergency when you see one:
-Someone who has fallen and can't get up
-Chest pain lasting 2 minutes or more
-Uncontrolled bleeding or fracture
-A traffic accident
………..or other incidents that require further assistance……………..
Assure your own safety:
-Do NOT place yourself in danger. You won't be able to help anyone if you are injured or killed.
-Although it is in our human nature to naturally want to help someone in need, sometimes it is best to leave a victim where they are, especially victims of trauma. Unless they are in immediate danger of death or greater injury, trauma victims should remain in place, not moving, until EMS arrives and can assess and immobilize their spine or injured extremity. Unnecessary movement can cause further damage.
Call 9-1-1 and be prepared to tell:
1. What has happened. 2. Where it has happened. 3. Your telephone number.
STAY ON THE LINE until the dispatcher hangs up. If at home, turn on your outside lights to help responders find your home. Also, make sure your house numbers are at least 4 inches tall and visible from the street. Have someone direct responders to the patient. Several vehicles may arrive, depending on your where you live.